In any program (or system) there exists a certain number of predictable problems. These are things that seem to lie along the learning path of everyone using it.
It might be nice is we put up a tutorial about all of these things before you had a chance to run into them. Unfortunately, those of us on support staff have run into this problems and either learned how to work this them, or learned out to work around them -- many, many, many years ago.
So, it is left to you guys to send in your questions (and solutions) so that we can share them with those that are following right along behind you in the learning curve.